With delight, 1,314 lodge and customer support workers in Grenada, Carriacou, and Petite Martinique have obtained coaching from the Pure Grenada Excellence Champion Program. The program is scheduled to restart in Grenada on October 09, 2023, having resumed in September on the sister island of Carriacou.
This revolutionary strategy to customer support, put in place by the Grenada Tourism Authority, is an intensive coaching program that’s rigorously deliberate to foster an distinctive tradition and elevate the bar for service high quality on the island to enhance guests’ total expertise.
In line with Randall Dolland, chairman of the Grenada Tourism Authority, “We perceive that it’s vital to make coaching applications that may foster enchancment amongst them and encourage them to be their finest selves every single day by merely having the free entry to register and be a part of the applications.” For that reason, the GTA is dedicated to persevering with this program indefinitely.
The Chairman mentioned, “We can present glorious service, and Grenada will probably be recognized for having the friendliest and {most professional} individuals as soon as we will practice our individuals in vital mass.”
All enterprise homeowners and their groups can get hold of the Pure Grenada Excellence Champion without spending a dime.
Anybody eager about customer support coaching, in addition to native companies like eating places, inns, taxi providers, tour operators, and others, is inspired to register for the upcoming service excellence program, which is able to happen from October 9 to November 24, 2023.
For particulars, you e mail info@puregrenada.com.