PORT OF SPAIN, Trinidad, CMC – The state-owned Caribbean Airways (CAL) says it’ll discontinue its companies between Kingston and Montego Bay in Jamaica, and Fort Lauderdale, Florida, from November 2 this 12 months.
In a press release, CAL mentioned that because of the “continued financial challenges” affecting the Fort Lauderdale route from its two Jamaica stations, the business resolution was made to discontinue service on these routes.
It additionally mentioned that the “adjustment kinds a part of Caribbean Airways’ ongoing community optimization program, which entails steady analysis of routes, to make sure the sustainability and effectivity of operations throughout its community.
“Following an in depth evaluation, and after cautious consideration, it was decided that present financial situations impacting the Jamaica–Fort Lauderdale market require the airline to reallocate assets. This resolution helps the corporate’s long-term targets of fleet effectivity, value administration, and delivering dependable service to its valued clients,” CAL mentioned in its assertion.
Final month, Prime Minister Kamla Persad-Bissessar acknowledged that the airline doesn’t function a single worthwhile route and had given administration two years to get the corporate’s monetary home so as or face dismissal.
“Have you learnt that not one single Caribbean Airways route is worthwhile, not one route is worthwhile, but planes are filling out each day, going and coming. Not one single route of Caribbean Airways is bringing in a revenue, however we’re spending tens of millions of {dollars} on the airline,” she mentioned then.
CAL chief business officer, Martin Aeberli, mentioned Caribbean Airways stays steadfast in its mission to attach folks and communities throughout the area and past.
“Whereas changes to our schedule are generally essential in response to evolving market situations, our dedication to delivering a secure, dependable, and customer-focused service stays unchanged. We are going to proceed to serve Jamaica and the Diaspora via different gateways inside our community,” Aeberli added.
The airline acknowledged that passengers with confirmed bookings on companies between Jamaica and Fort Lauderdale, efficient past November 1, 2025, are being contacted straight.
“They are going to be supplied full refunds and the airline’s customer support groups are working intently with all stakeholders to make sure a seamless transition,” CAL mentioned, extending “its honest appreciation to clients for his or her understanding and continued loyalty, because the airline takes deliberate steps to strengthen its operations and improve the general journey expertise”.
The airline acknowledged that every one refunds can be mechanically processed, with refunds issued to clients for totally paid fares.
It acknowledged that passengers whose return journey is on or after November 2 this 12 months could have the worth of the unused portion of their ticket mechanically refunded.
