New York Metropolis Mayor Eric Adams and Chief Know-how Officer Matthew Fraser on Monday unveiled the Adams administration’s complete “New York City Artificial Intelligence Action Plan,” taking a serious step to cement New York Metropolis’s place as a pacesetter within the accountable use of progressive synthetic intelligence (AI) expertise.
Adams mentioned he broad plan — the primary of its variety for a serious US metropolis — will develop a framework for metropolis companies to rigorously consider AI instruments and related dangers, assist metropolis authorities staff construct AI data and abilities, and assist the accountable implementation of those applied sciences to enhance high quality of life for New Yorkers.
Integrating the administration’s efforts to embrace accountable AI instruments that may streamline and enhance authorities companies throughout the groundbreaking MyCity portal, Mayor Adams and New York Metropolis Division of Small Enterprise Companies (SBS) Commissioner Kevin D. Kim launched the brand new MyCity Business website, which incorporates a pilot for New York Metropolis’s first citywide AI chatbot.
Constructing on the primary section of MyCity, launched in March to assist New York Metropolis households entry little one care, MyCity Enterprise will join enterprise house owners and aspiring entrepreneurs to content material to assist them begin, function, and develop companies in New York Metropolis.
With the AI chatbot, Adams mentioned enterprise house owners will extra simply be capable of entry trusted info from greater than 2,000 NYC Enterprise net pages.
“Whereas synthetic intelligence presents a once-in-a-generation alternative to extra successfully ship for New Yorkers, we should be clear-eyed in regards to the potential pitfalls and related dangers these applied sciences current,” he mentioned. “I’m proud to introduce a plan that may strike a vital stability within the world AI dialog — one that may empower metropolis companies to deploy applied sciences that may enhance lives whereas defending towards these that may do hurt.”
“The AI Motion Plan exemplifies how the Adams administration is utilizing the expertise of tomorrow to higher serve New Yorkers at the moment,” mentioned First Deputy Mayor Sheena Wright. “This framework will assist metropolis companies benefit from AI’s potential to higher ship important companies whereas defending New Yorker’s privateness and issues about bias. I sit up for seeing how the MyCity AI chatbot unlocks the potential of small-business house owners throughout our metropolis, permitting them to deal with what they do finest — rising their companies — whereas authorities does its half in making it simpler to ‘Get Stuff Performed.’”
“The addition of the enterprise website to the MyCity portal is a vital milestone in making metropolis authorities accessible to everybody,” mentioned Deputy Mayor for Housing, Financial Improvement, and Workforce Maria Torres-Springer. “By way of the creation of this straightforward, easy-to-use software, we’re eradicating obstacles to metropolis sources which have the potential to positively influence small companies throughout New York. I’m thrilled to see how the enterprise website on the MyCity portal can assist enterprise house owners and excited to see what else MyCity has in retailer.”
“With the creation of the Workplace of Know-how and Innovation, Mayor Adams has set a brand new normal for how you can allow smarter tech adoption throughout metropolis authorities,” mentioned Chief Know-how Officer Fraser. “I’m pleased with my colleagues at OTI who’ve put ahead a considerate method that may information how the Metropolis of New York helps its companies by means of accountable adoption and form the way in which cities all over the world method AI.”
“The enterprise website on the MyCity portal is a game-changer for small companies throughout town,” mentioned SBS Commissioner Kim. “Small enterprise house owners won’t solely save time and keep away from frustrations with the streamlined website, but in addition join extra simply with the sources that may assist take their enterprise to the subsequent degree. By placing all of our companies in a single location and utilizing the progressive new chatbot as a information, we’re taking one other step in the direction of making New York into the true ‘Metropolis of Sure.’”
Adams mentioned AI captures all kinds of applied sciences that use knowledge to make predictions, inferences, suggestions, rankings, or different choices.
He mentioned whereas AI provides substantial potential advantages, the rising expertise additionally comes with dangers, corresponding to offering inaccurate or unintended outcomes and, in some circumstances, exhibiting patterns of bias and discrimination.
The New York Metropolis Synthetic Intelligence Motion Plan introduces a set of phased actions town will undertake to assist companies consider dangers and decide whether or not or not a software is the best expertise to ship higher optimistic outcomes for New Yorkers.
The motion plan represents the data, experience, and contributions of fifty metropolis staff from 18 companies, in addition to the insights of business, academia, and civil society.
The plan outlines 37 key actions — 29 of that are set to be began or accomplished throughout the subsequent yr.
Underneath this plan, town will, amongst different issues: Set up a framework for AI governance that acknowledges the dangers of AI, together with bias and disparate influence; create an exterior advisory community to seek the advice of with stakeholders throughout sectors across the alternatives and challenges posed by AI; construct AI data and abilities in metropolis authorities to arrange metropolis staff to successfully and responsibly work with and on AI; allow accountable AI acquisition with AI-specific procurement requirements or steering to assist agency-level contracting; and publish an annual AI progress report to speak in regards to the metropolis’s progress and implementation.
The most recent section of Mayor Adams’ MyCity portal, the MyCity Enterprise website will function an simply accessible, all-in-one useful resource for functions, permits, licenses, and associated info wanted to open and function a enterprise in New York Metropolis.
Adams mentioned the brand new AI chatbot will save enterprise house owners and entrepreneurs money and time by immediately offering them with actionable and trusted info from greater than 2,000 NYC Enterprise net pages and articles on subjects corresponding to compliance with codes and laws, out there enterprise incentives, and finest practices to keep away from violations and fines.
The MyCity Enterprise website additionally options town’s first on-line capital market for small enterprise house owners known as NYC Funds Finder, which might join entrepreneurs with financing help by means of neighborhood growth monetary establishment companions and different lenders.
The mayor mentioned the MyCity Enterprise website is the results of a cross-agency collaboration between the New York Metropolis Workplace of Know-how and Innovation and SBS, advancing priorities outlined in his “Rebuild, Renew, Reinvent: A Blueprint for New York City’s Economic Recovery” and delivering on suggestions in each the inaugural report of town’s Small Business Advisory Commission and New York Metropolis Councilmember Julie Menin’s “Creation of a One-Cease Store Small Enterprise Portal” invoice, which was signed into law by Adams in 2022.
Nonetheless in its beta section, Adams mentioned the MyCity Enterprise website and the chatbot will increase in choices and performance within the coming months.
“New York Metropolis hosts the most important college district within the nation, producing lots of of 1000’s of future leaders, innovators, and changemakers. It’s important that our youngest New Yorkers have entry to the newest developments expertise has to supply, studying how you can use instruments like AI responsibly and for the betterment of their communities,” mentioned New York Metropolis Division of Training Chancellor David C. Banks.
“I’m thrilled to see our metropolis start making the most of AI in a conscientious method and am wanting ahead to collaborating with companies throughout town as we proceed to develop new and progressive methods to set our children on pathways to success utilizing each software at our disposal,” he added.
“The Division of Well being works with 1000’s of companies from little one care facilities to meals service institutions in an effort to make sure we’re working each effectively and responsibly to attach entrepreneurs with the instruments they should assist a wholesome neighborhood that’s essential,” mentioned New York Metropolis Division of Well being and Psychological Hygiene Commissioner Dr. Ashwin Vasan. “These efforts from OTI are key to the longer term. The sooner authorities engages with new expertise, the earlier we will safely maximize use of that expertise for the individuals we serve.”
“As a world chief in utilizing expertise to creatively deal with transportation issues, we thank Mayor Adams’ for his management in addition to Chief Know-how Officer Matt Fraser for his steering on how you can finest embrace a future that may use extra synthetic intelligence to get our work performed,” mentioned DOT Commissioner Ydanis Rodriguez. “Additionally it is vital that we use AI in a accountable method that may maximize effectivity whereas defending New York Metropolis, its residents, and staff. Offering the MyCity chatbot as a useful resource for native companies is a good place to begin to not solely assist financial development but in addition illustrate the unimaginable energy of this new and thrilling expertise.”