In a daring declaration emphasizing the paramount significance of high quality healthcare supply, the federal government of Antigua and Barbuda has enacted a zero-tolerance coverage towards any type of disrespect in direction of sufferers or guests on the Sir Lester Hen Medical Centre.
Throughout the unveiling of the newly expanded emergency room on the nation’s main public hospital, Minister of Well being Sir Molwyn Joseph bolstered this resolute stance.
His message, delivered on April 7, 2024, coinciding with World Well being Day, echoed all through the ceremony, attended by dignitaries and medical professionals alike.
A milestone in healthcare enhancement
The occasion marked a major milestone within the hospital’s ongoing mission to raise healthcare providers and tackle the evolving wants of the group.
The growth not solely launched a brand new ready space and working room but additionally included state-of-the-art amenities to bolster medical care requirements.
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Requires operational reset
Minister Joseph emphasised the crucial want for an operational reset throughout the hospital, focusing on points resembling tardiness and unprofessional conduct amongst workers.
His directives included a zero-tolerance strategy in direction of tardiness and distractions, stressing the significance of promptness and dedication to affected person care.
Emphasizing professionalism
Joseph underscored the significance of professionalism, stating, “Each worker of this establishment should take it critically, that there’s zero tolerance for disrespect of any affected person or anybody coming to this establishment for service.”
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His remarks highlighted the need for a cultural shift throughout the establishment, guaranteeing that each particular person acknowledges their duty to uphold the best requirements of care and respect for sufferers and guests alike.
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